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GeekWire: GE spin-out SmartAssist raises $5M from Madrona to bolster customer support technology with AI

GeekWire

A new Seattle-based artificial intelligence startup just raised cash to help companies improve their customer support processes.

SmartAssist today announced a $5 million Series A round from Madrona Venture Group. The 10-person company will use the fresh funding to hire more employees and further develop its product, which is already being used by customers like Twilio, Groupon, MailChimp, and others.

Read full story here: https://www.geekwire.com/2017/ge-spin-smartassist-raises-5m-madrona-bolster-customer-support-technology-ai/