Automating your workflows is essential to successfully managing a firm and boosting profitability. Today, in this busy world, customers or website visitors expect quick replies to their queries. They don’t want to fill out lengthy forms or send emails to get assistance for their problems. Instead, they want a quick solution and want to engage with your business in real-time. And here comes the need for automation tools.
But not all business owners are aware of the advantages of automation tools and services. They lack an understanding of how automation may increase productivity and profitability. AI chatbots are one such tool. Recently, chatbot technologies have gained popularity, yet many organizations are unaware of their potential. According to a study, 69% of customers love AI chatbots because they offer prompt and relevant responses to their queries.
So, now if you are thinking about which chatbot solution to choose, then this article is for you. Here, we have done all the legwork for you and prepared a list of the 10 best AI chatbot-building platforms.
So, without further ado, let’s get started.
10 Best AI Chatbots: In A Nutshell (2024)
If you need a quick summary of all the AI chatbot software listed below, you can refer to the below table.
Sr. No. | Best Ai Chatbot | Key Takeaway |
1. | Hubspot live chat | Best for small businesses or teams |
2. | Tidio | Best for small to mid-sized businesses |
3. | Drift | Best for medium to large-sized companies |
4. | Proprofs chatbot | Best for eCommerce platforms |
5. | Freshchat | Best for large teams |
6. | Landbot | Best for small businesses |
7. | Botsify | Ideal for multiple messaging channels and websites |
8. | Meya AI | Best for building an AI-driven conversation app for various industries. |
9. | Chatfuel | Best for small teams |
10. | ManyChat | Perfect for small and mid-sized businesses |
In this section, we will discuss each AI chatbot tool in detail along with their key features and pricing.
1. HubSpot Live Chat
The first tool on our list is HubSpot Live Chat, which is a free AI chatbot-building platform. It lets you create a chat flow to deliver highly automated responses to your site visitors. You can integrate this AI chatbot into your Facebook Messenger or website.
HubSpot offers four different templates to design your chatbot. All these templates are available for free. It is generally ideal for businesses wishing to use chatbots for their client conversations. It provides a variety of customization tools for businesses, which include the ability to train a chatbot with specific phrases or prompts.
Overall, it’s a decent option for small businesses that don’t want to invest in chatbot software and are looking for some free alternatives.
Key Features of HubSpot Live Chat
- Real-Time Support
- Chat Tags
- Snippets
- Archived Chat History
- Customizable Design
- Automatic Greetings
- Reporting
- CRM Integration
Pricing of HubSpot Live Chat
HubSpot Live Chat is a free tool.
2. Tidio
Tidio AI is a leading chatbot that uses artificial intelligence to assist organisations to improve client satisfaction and boost their revenue. It can extract questions along with their answers from the FAQ pages of your website and helps you use those question-answer pairings to build FAQ bots. Furthermore, it works on the GPT-3.5 model that makes conversations professional and branded.
Overall, Tidio is a perfect option for small to mid-size businesses who wish to integrate powerful AI chat functionality into their website. It is easy to use and comes with all the necessary and premium features that you expect from an intelligent AI chatbot platform. And the best thing is that it is quite affordable so that every business can take advantage of it.
Key Features of Tidio
- Live Chat
- Ticketing System
- Messenger integration
- Multilanguage
- Automated satisfaction survey
- Sales chatbots templates
- FAQ chatbots templates
Pricing of Tidio
Tidio offers a free plan and four premium plans:
Starter: $20 per month
Communicator: $19 per month per seat
Chatbots: Starting from $19 per month
Tidio+: Starting from $329 per month
3. Drift
Drift is another smart conversational AI platform that focuses on attracting and qualifying leads, scheduling meetings, and offering a robust integration portfolio. In addition, its AI-powered chatbots engage, qualify, and convert potential customers from every page on your site.
Besides, Drift provides a plethora of native integrations, a Zapier integration, and an open developer platform.
Furthermore, Drift recently announced its integration with GPT using OpenAI’s API, which is only accessible to a limited number of Drift users. It will offer AI-suggested responses in live chat, allowing sales representative agents to respond to complex client queries without leaving their conversation.
Key Features of Drift
- Conversational Ai
- Reporting & Analytics
- Drag-And-Drop Bot Builder
- Account-Based Marketing
- Custom Chatbots
- Real-Time Notifications
Pricing of Drift
Drift has three pricing options, as mentioned below:
Premium: Starting at $2500 per month
Advanced: You will need to contact their sales team.
Enterprise: It is a custom plan, you can contact them to get a custom pricing quote.
4. ProProfs ChatBot
Next on our list is ProProfs Chat, which is a powerful SaaS-based AI chat platform that allows its users to connect and engage with their website visitors simultaneously. It is easy to set up and use on your platform. It can seamlessly integrate with major eCommerce platforms such as Shopify, Magento, and more.
Further, ProProfs lets you use its pre-designed text messages and greetings. Not just this, it also allows you to create and customize messages with their pre-built template library. These features empower you to interact with your customers and address their queries and issues quickly.
Apart from this, ProProfs offers several features, allowing your organization to create a seamless and intuitive real-time experience for consumers.
Key Features of ProProfs ChatBot
- Canned Responses
- Automated Greetings
- Proactive Chat Invitation
- Customization
- Intelligent Chat Routing
- Reports & Analytics
- Post-Chat Survey
- Visitor History and Tracking
Pricing of ProProfs ChatBot
ProProfs ChatBot is a freemium AI chatbot that offers both free and premium plans that will cost $29.99 per month per operator.
5. Freshchat
Freshchat is one of the most advanced AI-driven, omnichannel, and self-service chatbot platforms for customer care that caters to both small and large businesses. It offers proactive campaigns, integrations, and AI tools. Additionally, Freshchat provides lead-generation features that maintain ongoing customer engagement.
Other than this, Freshchat also has a wide range of team collaboration tools such as ownership, team huddles, parent-child ticketing, linked tickets, and many more. Further, the tool supports 33+ languages, allowing you to customize your messenger in your preferred language.
Key Features of Freshchat
- Messaging channels
- Web Widget
- Multilingual Support
- The Freshchat SDK
- Canned Response
- Live Translate
- Real-time Dashboard
- Performance reports
- Custom Reports
- Integrations
Pricing of Freshchat
Freshchat offers four plans:
Free: It is free, forever plan with limited functionalities.
Growth: Rs. 1199 per month.
Pro: Rs. 3399 per month.
Enterprise: Rs. 5999 per month.
6. Landbot
Landbot is another excellent addition to our list of the best AI chatbots. It is a no-code chatbot-building platform. It offers a drag-and-drop chatbot builder that lets you access all the required elements to design a fully-functional chatbot. Additionally, Landbot allows you to customize chatbots using various techniques, including formulas, conditional logic, hidden fields, webhooks, dynamic data, etc.
Moreover, it enables you to build a conversational chatbot that captures the attention of users and engages them in highly engaging conversations. Landbot is designed to provide a better customer experience and assist webmasters and marketers with lead creation tasks.
Key Features of Landbot
- GPT-3 Integration
- In-Bot Payments
- Facebook Messenger API
- WhatsApp API
- Analytics
- Conditional Logic
- NLP Functionality (Dialogflow)
Pricing of Landbot
Landbot has four pricing options, including a free plan.
Sandbox: Free forever
Starter: Euro 30 per month
Pro: Euro 80 per month
Business: Euro 300 per month
7. Botsify
Botsify is another AI-enabled chatbot platform that allows users to build chatbots for their businesses. It is an easy-to-use tool that doesn’t require technical skills.
Botsify claims to give a five times boost in ROI to its consumers during the first two months of use. It is suitable for automating workflows on educational websites, customer support, sales, and HR departments.
Furthermore, Botsify creates chatbots for several applications, including websites, messaging apps such as WhatsApp and Facebook Messenger, and Whitelabel chatbots.
Key Features of Botsify
- Chat Widget
- Conversation Forms
- Conversational Ai
- Checkbox Plugin
- Multilingual Chatbots
- Alexa Voice Bot
- Human Takeover
Pricing of Botsify
Botsify offers three simple pricing options:
Do it yourself: $49 per month
Done for you: $149 per month
Custom: Contact their team to get a custom pricing quote.
8. Meya AI
Meya AI is a chatbot platform that lets users build interactive AIs that can be used in messaging applications to provide unique and personalized consumer experiences. Furthermore, Meya AI integrates with other applications that extend its functionality.
Further, it can be used to generate customized upsells based on consumer data. Besides, the unique selling point of this AI chatbot is that many popular companies, such as Sony, Google, and Delivery Hero use it.
Overall, the software is perfect for building an AI-driven conversation app for the telecom, financial, consumer products, and e-commerce industries.
Key Features of Meya AI
- Bot Hosting
- Managed Database
- Source Control
- Bot Studio
- Bot CMS
- Cognitive Framework
- Messaging Integrations
- Analytics Integrations
Pricing of Meya AI
Meya AI has three subscription levels:
Dev: $99 per month
Pro: $999 per month
Partner: $3000 per month
9. Chatfuel
Chatfuel’s strategy is clear and easy to implement. The Chatfuel engine includes AI, ML, and NLP technologies. Using these tech frameworks, users can easily develop chatbots for their organizations.
Chatfuel allows you to create chatbots for WhatsApp, Facebook Messenger, Instagram, and other websites without requiring coding experience. Its drag-and-drop builder makes it easy to create and customize chatbots capable of handling a wide range of interactions.
Furthermore, this AI chatbot has a smart analytical report system that shows the key metrics, including the number of users, activity, retention, popular blocks, and messages.
Key Features of Chatfuel
- AI/Machine Learning
- Analytics Dashboard
- Auto-Responders
- Automated Scheduling
- Campaign Management
- Visual Flow Builder
- Integration With Shopify Live Chat, Livechat, Google Sheets, And Integromat
Pricing of Chatfuel
Chatfuel offers multiple plans that start at $14.99 per month. Along with this, it also offers a free trial to explore the features.
10. ManyChat
ManyChat is yet another popular and effective AI chatbot software for Facebook Messenger. It is an excellent platform for building a fully-functional chatbot in a matter of minutes.
Furthermore, the platform offers 19 templates, which you can use to create your chatbot from scratch. Templates are available for both free and paid users. Besides, you can also clone your chatbot’s flows and elements to build another chatbot faster.
Moreover, ManyChat has a well-structured user interface that includes various chatbot elements. In addition, it also provides many integrations to expand the functionality of your chatbot.
Key Features of ManyChat
- Bot Builder
- Facebook Ads JSON Tool
- Facebook Comments Tool
- Messenger Code Tool
- Automated Messaging
- Message Broadcasts
- Integrated Live Chat
- Automated Sequences
- Data Storage And Export
Pricing of ManyChat
ManyChat offers a free plan and a paid plan that will charge $15 per month, which is quite affordable.
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Conclusion: Best AI Chatbots (2024)
That’s it. We have covered the top 10 AI chatbot platforms in this article. AI chatbot has a lot to offer, from enhancing the customer experience to 24/7 availability, lead generation, and brand loyalty. With all the features and advantages, investing in an AI chatbot-building platform is a wise decision.
So, what are you waiting for, go ahead and install the best AI chatbot on your website or other messaging platforms and build a strong relationship with your clients.