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Customer Service Transformation:

AI & Intelligent Process Automation (IPA) 

NextGen CS leaders realize that customer experience is the game changer and Artificial Intelligence (AI) & Intelligent Process Automation (IPA) rule the roost of technologies and drive the game. The questions for most of them are:

  • What is the potential landscape for automation using AI?
  • Where to start and how to take baby steps?
  • How to plan and justify investments in AI & Intelligent Process Automation (IPA)?
  • What results to expect?
 A recent Gartner report suggests that 55% of established companies either have started making       investments in the potential of artificial intelligence or are planning to do so by 2020.
 
Download this white paper to see how AI & Intelligent Process Automation (IPA) are going to transform customer service over next decade, and get a FREE evaluation of your Cx AI potential.

Download Whitepaper for FREE