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Download our Republic Wireless
Case Study 

Download the Republic Wireless case study to learn how this startup leveraged intuitive machine learning to automatically route tens of thousands of tickets a month, which effectively eliminated the tedium and inefficiency of manual triage. But, that’s not even the half of it — Republic Wireless also significantly improved resolution efficiency by reducing agent macros from 237 to only 6 through AnsweriQ’s recommended response templates.

Today, Republic Wireless uses AI for 75 percent of tickets, which frees up support agents to do what they do best: work directly on ticket resolution and customer satisfaction.

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