Seattle, WA August 3rd, 2017 - SmartAssist.io, an AI-powered service for customer support, today announced Series A financing of $5 million from Madrona Venture Group. The company offers an artificial intelligence service to resolve customer support tickets to increase efficiency and accuracy while reducing costs. The company, led by CEO Pradeep Rathinam and CTO Prashant Luthra, leverages the customer support intelligence service of Wise.io, which was acquired by GE Digital last year, and is at the core of the new entity. GE Ventures holds an equity position in SmartAssist.
Read full Press Release here: http://www.smartassist.io/blog/smartassist-io-announces-5-million-series-a-from-madrona-venture-group-to-apply-ai-at-scale-to-customer-support