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Chatbot

Chatbot leverages the power of AI and NLP to drive seamless engagement with customers before a ticket is ever submitted, enabling your organization to automatically respond to customer queries, intelligently route requests to a member of your support team, and guide customers toward one or more knowledge base articles to help themselves

Customer Support AI Chatbot
When a customer contacts support to learn the status of an order.
Customer Contact with Chatbot Support
When a customer requires password reset assistance.
Password Reset Assistance with Chatbot
When a customer needs to cancel an order -- for any reason.
Artificial Intelligence Support Chatbot

Key Benefits of Chatbot

Fast

Ability to respond within fraction of second leads to improved customer satisfaction and lower handle time

Scalable

Bots once trained can be replicated non linearly with very little training cost

Reliable

Bots provide 24x7 instant customer support so that servicing the customer does not have to be time bound