AnswerIQ Blog

Demystify AI for your CFO

Artificial intelligence (AI) technology for customer support is the next big technological breakthrough your company is disregarding as a “fad.” Think of AI for customer service akin to cloud for IT — it’s now synonymous. Automation is changing how support tickets are routed and resolved and is creating greater company efficiency and customer satisfaction.

As with any emerging technology, not everyone is immediately convinced of the practical, day-to-day benefits of artificial intelligence. However, familiarizing your team with AI is easy, and starts with some key conversations with your CFO.

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Topics: Machine Learning, Data Science, Predictive Analytics, Artificial Intelligence